Privacy Policy

Effective Date: August 22, 2026

Hoffman Health Solutions (“Hoffman Health Solutions,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, https://hoffmanhealth.us/ (the “Website”), contact us, request information, schedule an appointment, or use our services.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you.

1. Information We Collect

Depending on how you interact with us, we may collect the following categories of information.

Information You Provide Directly

When you submit information through our Website, contact us, subscribe to communications, or schedule services, we may collect:

Name
Email address
Telephone number
Subject and message information
Appointment information
Information you voluntarily provide about your health, condition, symptoms, treatment goals, or recovery needs
Billing or payment-related information, where applicable
Any other information you voluntarily provide to us

Please do not submit sensitive medical information through a general website contact form unless specifically requested or provided through a secure method designated by Hoffman Health Solutions.

Health Information

Because Hoffman Health Solutions provides neuromuscular therapy and related services, you may voluntarily provide information relating to your health, medical history, physical condition, injuries, symptoms, treatment, or rehabilitation.

Health information may be subject to additional federal and state privacy protections, including the Health Insurance Portability and Accountability Act (“HIPAA”) where applicable.

If HIPAA applies to our collection or use of your health information, we may provide a separate Notice of Privacy Practices explaining your HIPAA rights and how protected health information is handled.

Information Collected Automatically

When you visit our Website, certain information may be collected automatically, including:

IP address
Browser type and version
Device type
Operating system
Pages visited
Date and time of visits
Referring website or page
General geographic information
Website usage and interaction information

This information may be collected through cookies, analytics technologies, tags, pixels, and similar technologies.

2. How We Use Your Information

We may use information we collect to:

Respond to inquiries and requests
Communicate with you about our services
Schedule, confirm, reschedule, or manage appointments
Provide and coordinate services
Conduct assessments and develop personalized treatment plans
Process payments and maintain business records
Send requested newsletters, educational materials, or other communications
Improve our Website, services, and user experience
Understand Website traffic and usage
Maintain Website security and prevent fraud or misuse
Comply with applicable laws and legal obligations
Protect the rights, safety, and property of Hoffman Health Solutions, our clients, and others

We will not use health information for purposes unrelated to providing or coordinating services except as permitted or required by applicable law.

3. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to operate the Website, understand how visitors use the Website, remember preferences, and improve our services.

We may use analytics, advertising, or other third-party technologies that place or access cookies or similar identifiers.

You can control certain cookies through your browser settings. Disabling cookies may affect some Website functionality.

4. Analytics and Third-Party Services

We may use third-party service providers to operate and improve our Website and business.

These services may include website analytics, appointment scheduling, video hosting, communication tools, hosting providers, payment processors, and other technology providers.

For example, our Website may use third-party services such as:

Google Tag Manager and related Google technologies
Calendly or other appointment scheduling services
Video hosting services
Email/newsletter service providers
Website hosting and security providers

These third parties may process information according to their own privacy policies and applicable contractual obligations.

We encourage you to review the privacy policies of third-party services before providing information through their platforms.

5. Appointment Scheduling

Our Website may allow you to schedule appointments through a third-party scheduling platform.

When you use an appointment scheduling service, information you provide may be transmitted directly to that service provider. The information collected may include your name, contact information, appointment details, and other information requested during the scheduling process.

The third-party provider’s privacy policy and terms may apply to information collected through its platform.

6. How We Share Information

We do not sell your personal information for monetary consideration.

We may disclose personal information to:

Service providers that assist us in operating our Website and business
Appointment scheduling providers
Payment processors
Hosting, security, analytics, communications, and technology providers
Professional advisers, such as attorneys, accountants, or consultants
Government authorities or law enforcement when required or permitted by law
Other parties when necessary to protect the rights, safety, or property of Hoffman Health Solutions or others
A successor or acquiring entity in connection with a merger, acquisition, sale, restructuring, or other business transaction

We may also disclose information when you have provided authorization or otherwise directed us to do so.

Where applicable, protected health information will be disclosed only as permitted or required under HIPAA and other applicable laws.

7. HIPAA and Protected Health Information

Hoffman Health Solutions recognizes the importance of protecting health information.

Depending on the nature of our services and our relationship with a particular individual, certain health information may constitute protected health information (“PHI”) under HIPAA.

When HIPAA applies, we will handle PHI in accordance with applicable HIPAA requirements, including applicable privacy, security, and breach notification requirements.

Individuals whose information is subject to HIPAA may have rights that are described in our separate Notice of Privacy Practices.

Important: This Website Privacy Policy is not intended to replace a HIPAA Notice of Privacy Practices.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.

You should avoid submitting sensitive medical or financial information through unsecured communication methods.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

Provide services
Maintain business and treatment records
Fulfill the purposes described in this Privacy Policy
Comply with legal, regulatory, accounting, or professional obligations
Resolve disputes
Enforce agreements
Protect our legal rights

Retention periods may vary depending on the type and sensitivity of information and applicable legal requirements.

10. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including the right to:

Request access to certain personal information
Request correction of inaccurate information
Request deletion of certain information
Request information about how your personal information is used or disclosed
Opt out of certain marketing communications
Withdraw consent where processing is based on consent

Some requests may be subject to legal exceptions or limitations.

If you receive marketing emails from us, you may unsubscribe by following the unsubscribe instructions included in the communication.

11. Children’s Privacy

Our Website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through the Website.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.

12. Third-Party Websites

Our Website may contain links to third-party websites, including scheduling platforms, social media platforms, review services, or other websites.

We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of those websites before providing personal information.

13. Marketing Communications

If you subscribe to our newsletter or otherwise request communications from us, we may use your contact information to send information about Hoffman Health Solutions, educational content, services, promotions, or other updates.

You may opt out of marketing communications at any time by using the unsubscribe mechanism included in the communication or by contacting us directly.

Opting out of marketing communications will not necessarily prevent us from sending important service-related or administrative communications.

14. State Privacy Rights

Certain U.S. states provide residents with additional privacy rights.

Depending on where you live and whether applicable laws apply to Hoffman Health Solutions, you may have additional rights concerning access, correction, deletion, portability, or opting out of certain uses or disclosures of personal information.

Requests may be subject to verification and applicable legal exceptions.

If you would like to exercise a privacy right, contact us using the information provided below.

15. California Residents

If California privacy laws apply to you and to Hoffman Health Solutions, you may have additional rights under applicable California privacy laws, including rights relating to access, correction, deletion, and certain disclosures or uses of personal information.

Hoffman Health Solutions does not sell personal information for monetary consideration.

California residents may contact us to request information about applicable privacy rights or to exercise a right available under California law.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or privacy practices.

When we make changes, we will update the “Effective Date” at the top of this Privacy Policy.

We encourage you to periodically review this page for the latest information about our privacy practices.

17. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact us:

Hoffman Health Solutions

Greenville, South Carolina and surrounding areas

Email: care@hoffmanhealth.us

Phone: +1 864-331-9579

Website: https://hoffmanhealth.us/

Last Updated: August 22, 2026